Accessibility

We know some parts of these two websites are not fully accessible.

• Not all of the documents offered for downloading are fully accessible, especially older documents will not be post-edited. We have set ourselves the goal to offer accessible PDF files as far as possible and expedient in the future, or to provide content in HTML format. You can see whether a document is already accessible by reading the corresponding description text. Files that have not yet been converted are marked as "Not-barrier free file", accessible/partially accessible files as "barrier-free file".
  Should you require content from older documents in a form accessible to you, please contact us via email (contact.cmsaf@dwd.de). We will try to make the content available to you to the extent possible by other means.
• Not all videos have captions.
• Screen readers may not read out some information in the tables and content emphasised visually might not be emphasised when using a screen reader.
• Some icons do not have text equivalents
• A visual captcha is required when registering as a new user in our Web User Interface or in case of requesting a new password. It is necessary to prevent misuse of these services by web robots. Users who are unable to read the captcha may contact our User Help Desk for further assistance during the registration process or resetting of their login credentials.

CM SAF provides links to external web content and is not responsible for the accessibility of these pages.

What to do if you cannot access parts of this website
If you need information on this website in a different format, please

• email contact.cmsaf@dwd.de
• call our User Help Desk via +49 (0)69 8062 4949

We aim to respond to all reasonable requests for accessible information.

Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problem that is not listed on this page or think we are not meeting accessibility requirements, please contact contact.cmsaf@dwd.de to let us know your concerns. We kindly ask you to provide the following information:

• URL (web address) of the material you tried to access
• the problem you experienced
• your contact information

Arbitration procedure
The Federal Government Commissioner For Matters relating to Disabled Persons offers an arbitration service set up in accordance with Section 16 of the German Act on Equal Opportunities for Persons with Disabilities (BGG). The purpose of this arbitration service is to settle disputes which arise between persons with disabilities and federal public authorities.

If you feel that you are being disadvantaged because www.cmsaf.eu is insufficiently accessible, please contact the BGG Arbitration Service:
Please go to the Website of the Arbitration Service to find comprehensive information about the arbitration procedure. There you can find information on how an arbitration procedure works and how you can submit an application requesting the initiation of an arbitration procedure. The application may also be submitted in easy read or German sign language.

The arbitration service can be reached at the following address:
Schlichtungsstelle nach dem Behindertengleichstellungsgesetz bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen

Mauerstraße 53
10117 Berlin

Tel.: +49 / (0)30 / 18 527 - 2805
E-mail: info@schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de

NaS / Nov2022